Sykes is uniquely positioned to support the efforts of public health service provider teams:
By integrating the first point of contact to Public Health services Sykes can:
- Supporting a single point of contact and entry into the public health system especially during emerging public heath crisis's
- Provide information to users regarding identified public health issues such as Avian influenza, West Nile Virus, Rabies, and water contamination
- Direct users to the most appropriate service provider
- By capturing real time data from our symptom based tele-triage service Sykes can identify and create reports on rapidly emerging and evolving public health issues such as water and air quality, communicable infectious diseases, animal and insect born illness, and environmental contamination.