Press Release: May 13, 2009

Sykes Assistance Services is pleased to announce that today marks the 10 year anniversary of its Telephone Triage programs in Ontario.  On May 13th, 1999, a small call center in North Bay opened up its doors to a pilot program called Direct Health.  This program, a 22 month pilot project, was funded by the Northern Ontario Heritage Fund and would eventually become TeleHealth Ontario.   

Press Release: May 11, 2009

Making up its largest group of professionals, Nurses play an impactful role at Sykes Assistance Services on a minute by minute basis.  Over 400 Nurses are employed by the company, and the organization’s Nurses are always there to listen to, assess and assist their callers each and every day.  In addition, Nurses at Sykes play important roles in education, human resources, and front line, site and corporate management. Sykes Assistance Services is proud to celebrate Nursing Week again in 2009 and pay tribute to hard working Nurses not only within the organization, but throughout the country. 

Press Release: May 06, 2009

Sykes Assistance Services Corporation is collaborating with Lawson Research of the University of Western Ontario and Gateway Research Health Research Institute to study the impacts of patient self monitoring of vital signs to improve health outcomes. Sykes Assistance Services is contributing its capabilities to provide 24/7 monitoring and decision support and has partnered with Healthanywhere, Bell Canada, and Research in Motion to provide the monitoring technology, software and data plans to support the project. 

Press Release: May 04, 2009

Sykes Assistance Services Corporation is pleased to announce it has partnered with the New Brunswick Department of Health, through its Tele-Care program, to set up a toll-free line to provide information to New Brunswickers who have questions about the H1N1 flu virus (human swine flu) and its symptoms. 

Press Release: May 04, 2009

Sykes Assistance Services Corporation is pleased to announce its participation in the International Mobility Forum, which is an exclusive, invitation only event that will be presented by Research In Motion (RIM) as part of WES 2009:  The Wireless Enterprise Symposium for BlackBerry® Users.  The event is scheduled to take place on May 05th, 2009 in Orlando, Florida and is designed to bring together an impressive line-up of speakers who will share their experiences regarding mobile technology and how it is transforming the healthcare industry.   

Press Release: April 09, 2009

Sykes Assistance Services is gearing up for a very active role at this year’s American Telemedicine Association (ATA) annual international meeting and exposition in Las Vegas, Nevada.  Jim Murphy, Vice President of Business Development and Quality at Sykes will be participating in an Executive Roundtable Discussion geared towards the future of telemedicine from a corporate perspective.  The session “Recent Corporate Expansion into the Telehealth Arena: What the Trend Means for the Industry”, will allow Jim to present many of his insights, thoughts and recommendations from over 25 years in the Healthcare Industry.  The discussion will focus on the steady increase in the acquisition of smaller telehealth companies by large multinational corporations and what this means to the future of the industry.  

Press Release: March 10, 2009

Sykes Assistance Services Corporation is pleased to receive an Industry Partner of the Year Award from the Lawson Health Research Institute in London, Ontario on Tuesday March 24th, 2009.  The award is presented to companies who have gone “above and beyond” in supporting the Lawson Health Research Institute.  Previous award winners include Siemens, Wyeth Ayerst, Bell Canada, Roche Canada, Shoppers Drug Mart, Air Canada and RBC Financial Group / The Royal Bank of Canada Charitable Foundation.  

Press Release: December 31, 2008

Since the beginning of 2008, Sykes has amalgamated all of our healthcare sector business together under one division of Sykes Assistance Services Corporation.  To simplify our message, effective immediately, we will be communicating with our clients, partners and the healthcare market place using the Sykes Assistance Services name.

News: September 28, 2008

Sykes Telehealth Solutions, Centennial College and Queens University would like to cordially invite you to attend an interactive workshop on Telehealth and the Pandemic: A Tool to Support Rapid Recognition and Response. 

News: April 30, 2008

In April of 2008, Dr. Sue MacLean, Medical Advisor at Sykes Assistance Services was privileged to sit down withFuture Healthcare Magazine to discuss the relationship between primary care and telehealth.  The interview was published in the Q2 Edition of Future Healthcare Magazine and is summarized within.