Sykes Assistance Services has been licensing the Schmitt-Thompson clinical guideline set since 2003. Since that time through our telephone triage operation we have supported over 10 million callers seeking support and guidance for themselves and their loved ones. What we especially like about working with Doctors Schmitt and Thompson is the strong feeling of partnership that we have regarding the process to create, review and update their clinical content. We have as much access as we need to discuss issues and continuously improve our clinical processes. For Schmitt-Thompson we provide a real life living laboratory in which to benchmark their content; truly a partnership built for the best interest of both parties.
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